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PRIVACY POLICY

Institutional Data Protection & Confidentiality Framework

International Commerce Bank Singapore (“ICBANKSG,” “the Institution,” “we,” “our,” or “us”) is committed to safeguarding personal and corporate information entrusted to us.

This Privacy Policy outlines how we collect, use, store, protect, and process information obtained through our website and related institutional engagement channels.

1. Scope of Policy

This Policy applies to information collected through:

  • Website access and browsing
  • Account opening submissions
  • Project finance and trade finance applications
  • Secure contact forms
  • Client communications

It governs data provided directly by users and information collected through structured platform interaction.

2. Information We Collect

ICBANKSG may collect the following categories of information:

  • Identification Information: Name, Entity name, Contact details, Documentation.
  • Financial & Transactional: Records, Funding requests, Trade contracts.
  • Compliance: Ownership details, Source of funds, Sanctions screening.
  • Technical: IP, Device data, Browser details.
3. Purpose of Data Processing
  • Client onboarding and verification
  • Compliance and regulatory screening
  • Risk assessment and due diligence
  • Processing financing applications
  • Enhancing platform security
  • Institutional record-keeping
4. Legal & Regulatory Basis

Processing is conducted under lawful grounds including contractual performance, regulatory compliance, and legitimate institutional interest. Disclosure may occur where regulatory reporting obligations exist.

5. Confidentiality & Data Protection Measures

ICBANKSG maintains secure transmission protocols, access-restricted internal systems, and layered authentication to protect information integrity. Access is limited to authorized personnel only.

6. Data Retention

Information is retained as necessary to fulfill institutional obligations, comply with regulatory requirements, and maintain records. Retention periods vary by transaction type and jurisdiction.

7. Information Sharing & Disclosure

We do not sell client data. Sharing occurs strictly with regulatory authorities, advisors, auditors, or tech providers under confidentiality agreements, governed by institutional oversight.

8. International Data Transfers

Banking operations may involve cross-border processing. We ensure transfers maintain appropriate safeguards consistent with international data protection standards.

9. Client Rights

Subject to laws, clients may request data access, correction, deletion, or object to processing. Requests should be submitted through our official contact channels.

10. Cookies & Technical Tracking

Cookies are used to enhance experience and maintain session security. Users may manage preferences through their browser settings.

11. Security Disclaimer

While ICBANKSG implements structured safeguards, no electronic system is entirely secure. Clients are responsible for maintaining login credential confidentiality.

12. Policy Amendments

We reserve the right to update this Policy to reflect regulatory developments. Revisions are effective upon publication on the website.

Institutional Commitment
  • Protecting client confidentiality
  • Ensuring responsible data stewardship
  • Maintaining institutional-grade security standards
  • Upholding regulatory transparency
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